Easy to identify, not so easy to diagnose.

It actually takes quite a few systems all working in order to get online. It’s one of the most complex things a pc does on a daily basis.

You could have problems with your internet service, modem, router, switch, cable, wireless or ethernet jack. Those are just the hardware portions.

On the internal software side we have things like DHCP, DNS, Gateway, winsock, filters, and APIP.

The external software problems can include issues with IE, Firefox, Chrome, Opera, or any of the several dozen browsers in use today.

Beyond those we have the multitude of viruses that can cause issues with any one of those internal or external software applications that will make it so you cant get online.

Not always an easy fix, but always a requested one. Give us a call, we’ll figure it out.